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All our prices include VAT if not indicated otherwise.
The delivery costs are calculated per unit, at a rate of £30+VAT unless otherwise stated.
We use TUFFNELLS PARCEL EXPRESS as our delivery service.
The goods should reach you within 3-5 working days. In the event that the
goods ordered are not in stock due to high demand this delivery time may be
extended in which case we will keep you informed.
If you are not satisfied with any of our products or if the product arrives
damaged then please contact us immediately upon receipt of the goods by telephone
01200 428888.
Please do NOT sign for delivery of a damaged product! This signature is acceptance
of the condition of the goods and a refund will be unable to be issued. In the
event of a damaged delivery this will be returned to Global Cooling Ltd. via
the courier WITHOUT your signature of acceptance.
This returns policy does not affect your statutory rights.
Our "no quibbles" guarantee means that if for any reason you are
unhappy with your purchase, you can return it to us in its original condition
within 10 days of the date you received the item, unopened (with any seals and
packaging intact) and we will issue a full refund for the price you paid for
the item less a 15% re-stocking charge and carriage.
Please note: we can only accept the return of opened items if they are faulty.
If you have any further questions please don't hesitate to contact us at
Global Cooling Ltd.
Upbrooks
Clitheroe
Lancashire
BB7 1PL
E-mail: info@global-cooling.co.uk
Tel: 01200 428888
Fax: 01200 444252
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