All our prices include VAT if not indicated otherwise.

The delivery costs are calculated per unit, at a rate of £30+VAT unless otherwise stated.

We use TUFFNELLS PARCEL EXPRESS as our delivery service.

The goods should reach you within 3-5 working days. In the event that the goods ordered are not in stock due to high demand this delivery time may be extended in which case we will keep you informed.

If you are not satisfied with any of our products or if the product arrives damaged then please contact us immediately upon receipt of the goods by telephone 01200 428888.

Please do NOT sign for delivery of a damaged product! This signature is acceptance of the condition of the goods and a refund will be unable to be issued. In the event of a damaged delivery this will be returned to Global Cooling Ltd. via the courier WITHOUT your signature of acceptance.

This returns policy does not affect your statutory rights.

Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 10 days of the date you received the item, unopened (with any seals and packaging intact) and we will issue a full refund for the price you paid for the item less a 15% re-stocking charge and carriage.

Please note: we can only accept the return of opened items if they are faulty.

If you have any further questions please don't hesitate to contact us at

Global Cooling Ltd.
Upbrooks
Clitheroe
Lancashire
BB7 1PL

E-mail: info@global-cooling.co.uk

Tel: 01200 428888

Fax: 01200 444252